Co-managed IT Services for Healthcare Organizations
Healthcare IT that’s built for maturity and momentum.
From HIPAA compliance to modernizing legacy systems, we help healthcare IT leaders close gaps, streamline infrastructure, and reduce risk.
Trusted by healthcare organizations like primary care clinics, private practices, assisted living services, and medical billing services.
Fast-moving care. Strict compliance. Zero tolerance for downtime.
Every second matters in healthcare. From protecting patient data to keeping your systems online, your IT environment must perform flawlessly.
With Teal, you’ll gain:
- Expert support across endpoints, infrastructure, and users.
- Data protection with tested backup, rapid recovery, and privileged access controls.
- Security playbooks and automation aligned to HIPAA, HITECH, and HITRUST standards.
- Partnership with compliance and administrative teams to streamline audits and protect patient trust.
Support for high-energy tasks.
We help you:
- Offload tickets, patching, backups, and Microsoft 365 management.
- Access tools and dashboards that give you visibility and control.
- Focus on strategic initiatives like automation or cloud migration.
- Communicate clearly with execs via automated reports.
Build a roadmap that supports patient care and compliance.
We help you plan for anything from growth to tighter regulations. As your co-managed partner, we align IT strategy with operational goals, HIPAA, and clinical efficiency.
You’ll gain:
- Guidance for lifecycle management.
- Support for scaling across practices and specialties.
- Recommendations tied to business goals.
Security gaps put your reputation and revenue on the line.
- Sophos
- Sophos
- Cisco
- Blackpoint Cyber
Built for healthcare services. Built for security.
We don’t just deploy tools. We configure, monitor, and report on them with the rigor healthcare organizations expect.
Every control has a purpose. Every task is mapped to your risk, compliance, and goals.
Key components:
- M365 & Azure Virtual Desktop secured for continuity and remote access.
- Entra ID with audit-ready controls & lifecycle policies.
- Backup & Disaster Recovery with restore testing and compliance alignment
- EDR/MDR with 24/7 U.S.-based Security Operation Center monitoring.
- Endpoint encryption & app control to enforce least privilege.
- SPF, DKIM & DMARC to block spoofing and impersonation.
We support you.
CTOs / CIOs / vCIOs / CISOs
IT Operations Managers
VP of Technology
IT Directors
How Teal implements co-managed IT solutions.
Explore the power of co-managed IT services with two of Teal’s cofounders, Reid Johnston and Gar Whaley.
Delivering Exceptional Results
Keep your roadmap. Gain a partner.
You know your environment best. We’re here to strengthen it with the support, expertise, and transparency you’ve been missing.
Picking the wrong co-managed IT provider costs more than time…
Use our guide to identify red flags, ask the right questions, and choose a partner who genuinely supports you.
Healthcare FAQ
Q: How do I know if co-managed IT is the right fit for our healthcare organization?
A: Co-managed IT is a strong option if your team is:
- Stretched thin supporting clinicians and staff.
- Struggling with HIPAA, audit, or security demands.
- Looking for help deploying automation or AI solutions.
- Ready to shift focus from day-to-day troubleshooting to patient-centered IT strategy.
- Preparing for growth, new locations, or acquisitions that require rapid infrastructure expansion.
Q: What size healthcare organizations does Teal Co-managed support?
A: We work with IT professionals at small to mid-sized practices, clinics, and healthcare groups that need IT, consulting, automation, or cybersecurity support.
Q: Would you be willing to sign a Business Associates Agreement?
A: Yes. We routinely sign BAAs with our healthcare clients. As your co-managed IT partner, we take on the same HIPAA responsibilities you do, ensuring patient data is protected and compliance requirements are fully met.
Q: Will a partnership with Teal Co-managed help us stay compliant with regulations?
A: Yes. Our team supports your internal compliance efforts by implementing and documenting security controls aligned to frameworks like:
- HIPAA
- HIPAA HITRUST
- PCI DSS
- SOC 2
- NIST 800-171
- CMMC
We work directly with your teams to reduce risk and streamline audits.
Q: How does Teal Co-managed go beyond basic HIPAA compliance?
A: Many service providers stop at providing templates or minimal guidance. We implement proven security controls, automation, and documentation so HIPAA compliance becomes part of your daily operations.
Q: What kind of expertise can we add to our IT team with Teal Co-managed’s support?
A: You gain access to seasoned professionals, including: cybersecurity engineers/analysts, vCISOs, and senior project managers. We help implement secure identity access, EDR/MDR solutions, cloud infrastructure, and automation.
Q: Can you help us scale IT during rapid growth or M&A activity?
A: Absolutely. Whether you’re onboarding new providers, integrating clinical and business systems, or preparing for a merger, we scale your IT environment efficiently. Our technicians ensure compliance stays intact, documentation is thorough, and operations remain uninterrupted.
Q: Can Teal Co-managed support healthcare groups with multiple locations?
A: Yes. Whether through expansion or acquisition, many practices end up with a patchwork of IT systems. We help unify workflows, centralize access, and align security across every location so clinicians and staff can work seamlessly.
Q: How do you ensure continuity of care during outages or cyber incidents?
A: We design and test recovery plans around patient safety and compliance. From rapid restoration of EHR systems to privileged access controls, we ensure your data and critical workflows remain available, even during unexpected disruptions.
Q: Does Teal Co-managed provide data backups and disaster recovery for patient records?
A: We test and validate backups regularly, implement privileged access controls, and create recovery plans tailored to your workflows. This ensures your patient data stays safe and accessible even in the event of an outage or cyberattack.
Q: Do you provide 24/7 IT support for healthcare organizations?
A: Yes. We provide around-the-clock monitoring and support so your staff can access critical systems at any time.
Q: How does Teal Co-managed handle security threats in healthcare environments?
A: We deploy layered defenses – from managed detection and response to endpoint security – all tailored to your organization’s unique risk profile. Our team monitors threats in real time and responds quickly to contain risks.
Q: Will we still control our own tools and environment?
A: Yes. A co-managed partnership between your healthcare organization and Teal Co-managed doesn’t mean you’re giving up control. You maintain full access and visibility.
We will support, configure, and manage tasks based on your goals. You’re always included in what we’re doing and why.
Q: What happens when something goes wrong?
A: Critical issues are flagged automatically and escalated to senior technicians. You’ll know exactly who’s handling it, when to expect updates, and how to track progress.
Empower your healthcare organization with the latest strategies and insights.
Why SMBs Are Turning to Azure Virtual Desktop
Small- and medium-sized businesses need flexible, secure, and scalable work environments. Fortunately, Azure Virtual Desktop (AVD) empowers growing organizations to centralize IT management, streamline onboarding,
The Cost of Cybersecurity for Small Businesses
The cost to secure your small- to medium-sized business (SMB) with cybersecurity measures varies based on several factors. And with the rise of cyberattacks over
CIO & CFO Analysis: Preparing for an Uncertain Future
Business IT alignment is more critical than ever. Today’s C-suite alliances are faced with a multitude of uncertainties. High inflation, talent shortages, and fears of