Co-managed IT Services
Fuse your IT expertise with ours for a stronger strategy.
You know your environment. Combine your knowledge with our strategy, automation, and bandwidth to take your SMB to the next level. From AI to daily task relief, our co-managed IT services strengthen your operations without replacing your internal team. Let’s fill the gaps that are holding you back.
We augment the staff of IT decision-makers, including:
CTOs / CIOs / vCIOs / CISOs
IT Operations Managers
VP of Technology
IT Directors
What’s your biggest IT challenge today?
We help you make the case
to leadership.
Your executives want results, but they don’t always see the day-to-day drain that keeps your team in the weeds. We’ll help you communicate the value of our co-managed IT support in terms they understand.
Build a strategy that scales with your business.
We work alongside your team to understand your goals, assess your environment, and identify where we can support you for the best outcomes.
IT pros trust us for a reason.
From industry certifications to partner recognition, we’ve built a reputation based on measurable impact.
For the seventh year, Teal earned a spot on Channel Futures’ MSP 501 list of the best IT service providers - recognized for our co-managed and fully managed service excellence.
Delivering Exceptional Results
Picking the wrong co-managed IT provider costs more than time…
Use our guide to identify red flags, ask the right questions, and choose a partner who genuinely supports you.
Switching MSPs doesn’t have to be a headache.
Changing providers shouldn’t feel like ripping out the foundation. Our structured onboarding process minimizes downtime, preserves knowledge, and gives your team full visibility from day one.
Ready to strengthen your strategy?
Tell us how we can augment your team, and we’ll work together to get you the right support in place – fast.
Access support across a broad range of industries.
From financial firms to healthcare, we integrate with internal IT teams across sectors to provide the hands-on help they need.
See what co-managed IT support services can do.
Explore the power of co-managed IT services with two of Teal’s cofounders, Reid Johnston and Gar Whaley.
Co-managed IT FAQ
Q: What is co-managed IT?
A: Co-managed IT lets you offload your internal IT department’s tasks to an experienced IT services provider.
Q: What are co-managed IT service providers?
A: They are third-party IT service providers that work alongside internal IT teams to share responsibility for managing technology. This could be because you don’t have time for the tasks, aren’t specialized in them, or you want to focus on a specific area.
It’s an effective way to fill skill and capacity gaps – and even support your team’s professional growth – without the high cost and overhead of hiring additional staff.
Q: What’s the difference between co-managed IT and staff augmentation?
A: Staff augmentation adds temporary personnel, while co-managed IT provides an entire team of experts, enterprise-grade tools, and established processes. You gain more depth, breadth, and scalability at a predictable cost.
Q: How does co-managed IT support compare with managed IT services?
A: While both models help organizations meet their business goals, their approach is vastly different.
The managed IT solution is typically for businesses that do not have access to internal IT resources. Managed IT service providers handle all the company’s technology support, acting as a fully outsourced IT department.
Co-managed IT differs because it’s designed to work with your in-house IT team. When done correctly, you maintain complete control of your environment while offloading specific tasks. It’s a flexible and collaborative partnership.
Q: How does co-managed work?
A: You select which tasks to keep in-house and which to offload, such as: help desk escalations, AI, backup & disaster recovery, proactive monitoring, projects, or strategic planning. The co-managed IT services experts perform the assigned tasks within your environment while respecting your processes and escalation paths.
Q: What are the benefits of co-managed IT services?
A: Key benefits include: reduced workload, access to specialized tools, increased focus, faster project execution, improved operational maturity, strategic focus, and flexibility.
Q: What does a co-managed IT investment look like?
A: Hiring internal staff for every IT function gets expensive fast, especially when you only need some skills part-time. Co-managed IT gives you flexible access to specialized tools and expertise without the full-time staff expense.
We’ve included average IT salaries and recommended staffing levels below to help you compare the investment. Keep in mind, this doesn’t include overhead (typically 20–30%) or technician utilization rates (around 70%).
- Help Desk: $68,000+
- Network Administrator: $74,000+
- Network / Systems Engineer: $97,000+
- CIO: $179,000+
Q: When should I consider Teal as a potential co-managed IT partner?
A: Teal is a strong co-managed IT services partner for your business when:
- Your business has outgrown the break/fix or fully outsourced models.
- You want to deepen your expertise in a specific area, but can’t afford constant distractions.
- Your industry faces high-risk operations, stringent cybersecurity standards, or regulatory compliance mandates.
- You need help demonstrating the value of IT to executive leadership through metrics, dashboards, or strategic planning.
- You want to mature your IT operations with better documentation, process standardization, and visibility.
- You want to focus on strategy, but your time is tied up by tasks like help desk tickets, on/offboarding, vendor management, patching, or administering Microsoft 365 and Entra ID.
- You’re taking on complex projects, such as: cloud migrations, compliance prep, or AI implementation.
- You want access to enterprise-grade tools, processes, and advisory support without building it all in-house.
- You want secure and efficient support.
- You’re ready for a partner that respects your team, strengthens your strategy, and grows with your business.
Q: What co-managed IT services does Teal offer?
A: Teal specializes in supporting growing companies with heightened automation, cybersecurity, compliance, and strategic IT consulting needs. With over 30 best-of-breed solutions to choose from, you gain access to everything you need to solve your biggest challenges.
How co-managed support services help growing businesses stay focused.
Why SMBs Are Turning to Azure Virtual Desktop
Small- and medium-sized businesses need flexible, secure, and scalable work environments. Fortunately, Azure Virtual Desktop (AVD) empowers growing organizations to centralize IT management, streamline onboarding,
The Cost of Cybersecurity for Small Businesses
The cost to secure your small- to medium-sized business (SMB) with cybersecurity measures varies based on several factors. And with the rise of cyberattacks over
CIO & CFO Analysis: Preparing for an Uncertain Future
Business IT alignment is more critical than ever. Today’s C-suite alliances are faced with a multitude of uncertainties. High inflation, talent shortages, and fears of